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Industrial Equipment Repair When a Replacement Doesn’t Exist
The original manufacturer stopped supporting your equipment, and a new system means huge cost and downtime. Our industrial repair service restores the board you already run, so you keep the equipment your operation was built around.
Free Evaluation Before You Commit
A Warranty That Means It
Fast Enough to Save the Line, Built to Outlast the Fix
A quick repair that fails again isn’t really a repair. It’s a second outage. We move fast on units tied to active downtime and restore them to last, not just to pass a power-on test.
From Failed Unit to Back in Service, Step by Step
Tell Us What Went Wrong
Fill out a quick intake form with the issue, serial numbers, and photos. That’s all we need to begin.
We Confirm It’s Worth Doing
We review and qualify the unit before anything ships. Some units aren’t worth repairing, and we tell you that upfront rather than run up a bill.
We Send the Label, You Send the Unit
Once the unit qualifies, we send a prepaid shipping label. You ship it in at no cost to you.
Free Evaluation, Then a Clear Quote
Every unit gets a free evaluation on arrival, and you receive a clear repair quote before any work begins. It costs nothing to find out where you stand.
The Fix Happens Here
Once you approve the quote, we restore the unit and test it to a like-new, dependable standard.
Back to You, Ready to Prove Itself
The repaired unit ships back with a one-year window to test it in your own operating environment.
Covered Through the Warranty Window
If anything surfaces during that period, we handle return shipping and resolution. The problem doesn’t land back on you.
Downtime Was on the Line. Here’s What They Say.
From multinational plants to defence programmes, buyers come back to GID because we deliver when the unit is critical and the pressure is on.
Industrial Repair Service FAQs
Straight answers to the questions maintenance and procurement teams ask most.
What kinds of equipment do you repair?
We repair a wide range of industrial electronic components and boards, with a focus on the legacy and end-of-life units that original manufacturers no longer support. If you’re unsure whether your unit qualifies, send us the details and we’ll tell you.
How do I start a repair?
Submit a short intake form describing the issue, with serial numbers and photos. We qualify the unit, send a prepaid shipping label, and evaluate it free of charge before quoting, so there’s no cost or commitment to find out where you stand.
Is the evaluation really free?
Yes. Every unit gets a free evaluation and an honest recommendation before any charge. If a repair isn’t worth it, we’ll tell you rather than run up a bill.
What warranty comes with a repair?
Every repaired unit carries a one-year warranty. If it fails within that window, we cover return shipping and resolve it.
What if my unit can’t be repaired?
Some units aren’t worth repairing, and we’re upfront when that’s the case. When repair isn’t the right path, our obsolescence management team can source the exact part, qualify a compatible replacement, or remanufacture the board.
Do you offer on-site or field maintenance?
Our repair service is bench-based: you ship the unit to us and we return it restored. We don’t provide on-site field service, which keeps the process consistent and the quality controlled.
How fast can I get my unit back?
Turnaround depends on the unit and the repair, but we prioritise equipment tied to active downtime and move quickly through the free evaluation and quoting. If speed is critical, our order expediting service can help.