Industrial Parts Sourcing FAQs: Answers From GID Europe

GID Europe helps manufacturers and industrial facilities find industrial electronic components that are obsolete, discontinued, or difficult to source. In addition to industrial parts sourcing, we provide repair services, quality assurance, and MRO procurement solutions to help keep operations running.

We support customers across manufacturing, oil and gas, telecommunications, utilities, healthcare, energy, aerospace and defence, and other industrial sectors.

We source industrial automation components from many leading manufacturers, including PLCs, HMIs, drives, motors, power supplies, sensors, communication equipment, and other industrial control products.

Yes. If a manufacturer has discontinued support for a product, our team can help locate replacement inventory or discuss alternative solutions when possible.

Obsolescence management is the process of planning for discontinued or end-of-life components to help minimise downtime, reduce procurement challenges, and extend equipment life. GID Europe supports these efforts by sourcing hard-to-find industrial electronic components through our global supplier network.

We help reduce sourcing complexity by locating industrial components, managing hard-to-find inventory, and supporting ongoing maintenance requirements.

Counterfeit mitigation begins with qualified suppliers and continues through inspection and our ISO 9001:2015 quality management system. When projects demand this level of assurance, we also provide independent third-party batch certification.

Grey market products are typically distributed outside authorised sales channels, making their handling and storage history more difficult to verify. GID Europe reduces sourcing risk through qualified supplier vetting, product inspection, and an ISO 9001:2015-certified quality management system.

Working with qualified suppliers helps reduce sourcing risk before products reach your facility, making supplier vetting a key part of GID Europe’s quality assurance process.

To ensure top quality, we focus on supplier vetting, product inspection, testing when applicable, third-party batch certification, and post-shipment support through our ISO 9001:2015-certified quality management system.

Yes. We inspect products that pass through our facility before shipping them out. In addition, we conduct functional testing on select products and thermal testing on a project-by-project basis.

Counterfeit parts are unauthorized copies designed to appear genuine. Grey market parts are authentic products sold outside the manufacturer’s authorised distribution channels. Both can introduce risks to your operations and bottom line. GID Europe helps reduce those risks through qualified supplier vetting, product inspection, and an ISO 9001:2015-certified quality management system.

Yes. We repair a wide range of industrial automation equipment to help customers extend equipment life, reduce replacement costs, and minimise downtime.

Yes. Repairs are backed by a one-year warranty, and select repairs carry up to two years. Contact our team for warranty details related to your repair.

Depending on the condition of the equipment, repair can be a cost-effective alternative to purchasing new or replacement components.

You can request a quote by going to our Request a quote page and submitting the manufacturer, part number, quantity, and any project requirements. After we review it, we’ll get back to you with availability and pricing.

Yes. Our team is available to answer questions about sourcing, repairs, quality assurance, certifications, and product availability.

Downtime often begins with a missing or failed component. GID Europe helps you minimise it by sourcing difficult-to-find industrial electronic components, providing repair services, and supporting ongoing maintenance through quality-focused sourcing solutions.

Yes. We work with manufacturers, OEMs, and MRO teams to support ongoing maintenance by sourcing replacement components, addressing obsolescence challenges, and helping maintain equipment throughout its service life.

GID Europe combines a global supplier network with quality assurance, repair services, MRO procurement support, and expertise in obsolete and hard-to-find components, providing customers with solutions beyond standard parts distribution.

By sourcing obsolete, discontinued, and back-ordered components, GID Europe helps customers address supply chain disruptions and maintain equipment that remains critical to daily operations.

Manufacturers rely on GID Europe for sourcing expertise, quality assurance, repair services, and support for organisations maintaining obsolete equipment.

If a critical component unexpectedly fails or becomes unavailable, our sourcing team works to identify available inventory and discuss potential solutions based on your operational needs.

Yes. We work with organisations of all sizes and support industrial operations across multiple facilities, helping streamline sourcing and maintenance requirements.